Job Title: Development and Database Coordinator
Place of Work: 71 King Street, Northampton, MA
Working Hours: 20 Hour Work Week
Salary: Hourly, $22 to $24
Benefits: Eligible for prorated health/dental benefits, Generous Vacation and Sick Time
Fair Labor Standards Act (FLSA) Status: Non-exempt
Timeline: Applications will be reviewed on a rolling basis.
Job Description: The Development and Database Coordinator is responsible for maintaining the UWFH donor database, including gift and pledge entry, donor acknowledgment, reporting, and support for workplace campaigns and donor relations. The position also provides administrative support for board operations and assists with general office coordination.
Why Join Our Team?
We are a small but mighty team driving real impact for the residents of Franklin and Hampshire Counties. This role is foundational to our fundraising operations and is a great entry point for those wanting to learn the nuts and bolts of the nonprofit world, or for someone with more experience looking for the flexibility of a part-time schedule. The role involves significant donation processing, especially during peak campaign season, as well as office coordination and administrative support for the board of directors and its subcommittees.
Duties and Responsibilities:
Maintain the UWFH donor database (EveryAction), including routine updates, gift and pledge processing, reporting, and acknowledgments.
Record gifts received and work closely with the finance manager to reconcile gifts/pledge payments.
Identify and implement systems to ensure the integrity of the database.
Ensure data accuracy and produce reports as required.
Prepare acknowledgment letters and receipts for all gifts and donations.
Prepare mailing lists, letters, and other support for campaign solicitations (USPS and electronic).
Prepare database reports for United Way Worldwide (May & June).
Provide administrative support for board of directors meetings, including materials preparation and logistics coordination.
Prepare daily deposit and database batches for all checks, cash, and credit card gifts. Process checks through remote deposit, with occasional in-person bank deposits.
Job Requirements:
Bachelor’s Degree or relevant experience.
Microsoft Office suite and Google Workspace programs experience.
Proficiency with Microsoft Excel, including data management, basic formulas, and report formatting
Exceptional attention to detail and commitment to accuracy.
Experience handling confidential information appropriately.
Ability to closely follow systems and protocols, while juggling multiple tasks and meeting deadlines.
Eagerness to take initiative, solve-problems and contribute positively to the work of the team.
Comfort and ease with technology, including donor databases, LLMs, and/or CRM platforms.
Comfort experimenting with new technologies, including AI tools, to improve efficiency and workflow.
Professional communication skills with a wide range of external stakeholders — including donors, corporate partners, and community members — via phone and email.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by persons assigned to this position. They are not intended to be an exhaustive list of associated responsibilities, skills, efforts, or working conditions. The United Way of the Franklin & Hampshire Region reserves the right to change, amend, add, delete, and otherwise assign any and all duties, responsibilities, and positions titles as it deems necessary to meet the needs of the organization.
To Apply: Please submit a resume and cover letter by email to Geoff Naunheim, President & CEO, geoff@uw-fh.org
United Way of the Franklin & Hampshire Region is committed to providing a diverse and inclusive work environment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other protected status as required by applicable law.
The above statements are intended to describe the general nature and level of work being performed by persons assigned to these position. They are not intended to be an exhaustive list of associated responsibilities, skills, efforts, or working conditions. The United Way of the Franklin & Hampshire Region reserves the right to change, amend, add, delete, and otherwise assign any and all duties, responsibilities, and positions titles as it deems necessary to meet the needs of the organization.