We’re Hiring!

Applications will be reviewed on a rolling basis.

Job Title: Program & Marketing Coordinator

Place of Work: 51 Davis Street #2, Greenfield, MA 01301

Department/Unit: Program & Community Investment

Working Hours: 20 Hour Work Week. Part Time Position.

Salary: Hourly, $20 - $22

Benefits: Health/Dental Insurance, Vacation Time

Fair Labor Standards Act (FLSA) Status: Non-exempt

Timeline: Applications will be reviewed on a rolling basis.

Job Description: The Program & Marketing Coordinator plays a vital role within the United Way of the Franklin & Hampshire Region's Program & Community Investment team, supporting the Program Director with key initiatives such as the United Way Diaper Bank and Read!Learn!Succeed! early literacy programs. This position also assists the Program Director with the Emergency Food and Shelter Program (EFSP) and broader Community Investment activities, alongside contributing to the organization's marketing efforts through social media and mass email content creation. This is a highly collaborative role within a dedicated, cooperative, and impactful small team.

Why join our team as our Program & Marketing Coordinator? You will make a Tangible Impact on Healthy Childhood Development and Community Resilience!

Join the United Way of the Franklin & Hampshire Region and help foster healthy childhood and youth development to build a strong base for our entire community.

Consider the profound impact you could make:

Addressing Diaper Need: Across the U.S., 1 in 2 families with young children struggle to afford enough diapers, leading to health risks like painful rashes and urinary tract infections, and often forcing parents to miss work or school because childcare requires diapers. Through the United Way Diaper Bank, we distribute approximately 20,000 diapers each month across Franklin and Hampshire Counties, providing essential relief and promoting the health and well-being of our youngest residents.
Advancing Early Literacy: Early literacy is a cornerstone of future success. Our Read!Learn!Succeed! program distributes 1,000s of new books a year to young learners, fostering a positive relationship with reading at an early age. For many, these are the only new books they have at home.
Driving Community Investment: You will contribute to our broader community investment initiatives that actively build stronger and more vibrant neighborhoods by driving aligned impact around youth mental health and wellbeing, food security and community resilience. You will also support efforts to supply emergency food and shelter to our most vulnerable neighbors.

Help us build a happier, healthier, more vibrant Valley.

Duties and Responsibilities:

Program Coordination:

Offer administrative support and coordination for the United Way Diaper Bank program.
Assist with the implementation of the Read!Learn!Succeed! Early Literacy program.
Provide support for the Emergency Food and Shelter Program (EFSP), including managing online databases and overseeing application processes, in collaboration with the Program Director.
Assist the Program Director in administering Community Investment activities, including database management and coordination with local nonprofit agencies and volunteers.

Volunteer & Community Engagement:

Support the engagement and recruitment of program volunteers.

Marketing & Communications:

Develop and create compelling content for the organization's social media channels and mass email campaigns.

General Support:

Support and coordination for various basic needs drives that United Way runs throughout the year, including our Diaper Drive.
Perform other duties as assigned to support the team and organizational goals.

Job Requirements:

Bachelor’s degree or equivalent experience.
Proficiency with Microsoft Office Suite, Google Workspace and Canva programs.
Experience in creating content for social media and email marketing.
Exceptional attention to detail and a strong commitment to accuracy.
Ability to handle confidential information with discretion and integrity.
Strong organizational skills with the ability to follow established systems and protocols, manage multiple tasks, and meet deadlines effectively.
Proactive, problem-solving mindset with a willingness to take initiative and contribute positively to a team-oriented environment.
Comfort and proficiency with technology.
Comfort communicating professionally with donors and key stakeholders via phone and email.
Candidates with experience using AI tools are preferred.
A sense of humor, passion, and commitment to community service.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by persons assigned to this position. They are not intended to be an exhaustive list of associated responsibilities, skills, efforts, or working conditions. The United Way of the Franklin & Hampshire Region reserves the right to change, amend, add, delete, and otherwise assign any and all duties, responsibilities, and positions titles as it deems necessary to meet the needs of the organization.

To Apply: Please submit resume and cover letter by email to Geoff Naunheim, Executive Director, geoff@uw-fh.org

Job Title: Development Coordinator

Place of Work: 71 King Street, Northampton, MA

Department/Unit: Resource & Development

Working Hours: 20 Hour Work Week, M,W,F (preferred)

Salary: Hourly, $20 to $22

Benefits: Health/Dental Insurance, Generous Vacation Time

Fair Labor Standards Act (FLSA) Status: Non-exempt

Timeline: Applications will be reviewed on a rolling basis.

Job Description: The Development Coordinator is an important member of the Resource Development team at United Way of the Franklin & Hampshire Region, responsible for maintaining the UWFH donor database, including but not limited to gift and pledge entry, donor acknowledgment, running analytical reports, supporting workplace campaign and donor relations. The position also assists with office coordination.

Why join our team as our Development Coordinator? You will help power transformative change in our community!

As the Development Coordinator, you will be at the heart of our mission, directly enabling the United Way of the Franklin & Hampshire Region to address the most pressing issues facing our community. You will ensure that vital resources are channeled to where they are needed most,

You'll be instrumental in supporting initiatives that:

Strengthen families through access to basic needs like food and diapers.
Advance early literacy and educational success for children.
Promote health and well-being across all ages, especially in relation to youth mental health and food security.
Drive economic stability and community resilience.

Your role in accurately tracking and acknowledging every contribution is fundamental to building the trust and relationships that inspire continued generosity. By ensuring the integrity of our donor data, you directly contribute to our ability to secure the necessary funds to make a lasting difference. If you are passionate about connecting resources with needs and seeing the direct result of your work in building a stronger, more equitable community, this is the role for you.

Duties and Responsibilities:

Maintain the UWFH donor database (Every Action), including routine updates, data entry systems, gift and pledge processing, reporting and acknowledgments.
Record gifts received and work closely with the finance manager to reconcile gifts/pledge payments.
Identify and implement systems to ensure the integrity of the database.
Ensure data accuracy and produce reports as required.
Prepare acknowledgement letters and receipts for all gifts/donations.
Prepare mailing lists, letters, envelopes and other support for the campaign solicitations (USPS and electronic).
Prepare database reports for United Way Worldwide (May & June).
Office Coordination, including:

Prepare daily deposit and database batches for all checks, cash, and credit card gifts with appropriate reports. Process checks through a remote deposit system, with in-person bank deposits occasionally required.
Collect mail from the post office daily and distribute accordingly.

Job Requirements:

Bachelor’s Degree or relevant experience.
Microsoft Office suite and Google Workspace programs experience.
Exceptional attention to detail and commitment to accuracy.
Experience handling confidential information appropriately.
Ability to closely follow systems and protocols, while juggling multiple tasks and meeting deadlines.
Eagerness to take initiative, solve-problems and contribute positively to the work of the team.
Comfort and ease with technology.
Comfort communicating professionally with donors and key stakeholders via phone and email.
Sense of humor, passion and commitment to the community.

To Apply: Please submit resume and cover letter by email to Geoff Naunheim, Executive Director, geoff@uw-fh.org

United Way of the Franklin & Hampshire Region is committed to providing a diverse and inclusive work environment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other protected status as required by applicable law.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to these position. They are not intended to be an exhaustive list of associated responsibilities, skills, efforts, or working conditions. The United Way of the Franklin & Hampshire Region reserves the right to change, amend, add, delete, and otherwise assign any and all duties, responsibilities, and positions titles as it deems necessary to meet the needs of the organization.